Return and Exchange Policy

RETURN & EXCHANGE POLICY

At DealXclusives, we strive to provide quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

Items may be returned within 15 days of delivery if:

• The item is unused and in its original condition.
• The item is in its original packaging.
• Proof of purchase is provided.

Non-Returnable Items

The following items cannot be returned:

• Personalized or customized products
• Gift cards
• Final sale items
• Certain health, beauty, or hygiene products

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible and no later than 15 days after delivery.

Please include:

• Your order number
• A description of the issue
• Photos of the item and packaging

Exchanges

Exchanges may be available for damaged or defective items. Availability depends on product inventory.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect when received.

Refund Processing

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Contact Information:

For all return and exchange requests, please contact:

Phone: 708-730-2979

Email: support@dealxclusives.com

Customer Support Hours:
Monday–Saturday
9:00 AM – 6:00 PM Central Time (CST)