Refund Policy

Refunds

We offer a 15-Day Refund Policy on eligible purchases.

To qualify for a refund, items must be returned in the same condition in which they were received and must follow the return instructions provided by our customer support team.

To request a refund, please email support@dealxclusives.com and include your name, order number, and the reason for your refund request.

Once your returned item has been received and inspected, your refund will be processed. Please allow 3–5 business days for the refund to appear in your account, depending on your financial institution.

Please note that we are unable to offer refunds or replacements for orders shipped to an incorrect address provided by the customer.

Please do not return items without first contacting our customer support team. Return instructions and the appropriate return address will be provided after your return request has been reviewed and approved.

Returned to Sender

If an order is returned to us due to an incorrect address provided by the customer, we can reship the order once the correct address is confirmed. Additional shipping and handling charges may apply.

If you choose not to have the order reshipped, a refund may be issued minus the original shipping costs.

If the package cannot be recovered, returned by the carrier, or is otherwise lost due to an incorrect address provided by the customer, we reserve the right to issue store credit at our discretion.

Order Cancellation

All of our products are printed on demand, especially for each customer at the time that they order. Because of this, we can only cancel or modify orders within the first 12 hours after purchase.

Clearance Items

Items sold on clearance cannot be returned or refunded. They may not include original packaging. We make no guarantees about the condition of these items.

Warranties

Our refund and replacement policy is valid for 15 days from the date your order is marked as delivered by the shipping carrier. Requests submitted after the 15-day period may not qualify for a refund or replacement.

International Shipping

Customs duties, taxes, and other applicable charges are not included in our product prices. These charges are the responsibility of the customer. As customs regulations, duties, and tax laws vary by country, customers are responsible for any additional fees imposed by their local authorities.

For inquiries and any other concerns, you may contact us through the following channels:

Email: support@dealxclusives.com
Call/SMS : (708)730-2979 Monday-Saturday 9am-6pm CST